1. Introduction
Robica Coffee (U) Limited respects the privacy of individuals who visit our website and interact with our business.
This Privacy Policy explains how we collect, use, store and protect personal information submitted through www.robicacoffee.com.
By using our website, you acknowledge the practices described in this policy.
2. Information We Collect
We may collect personal and business information when you:
- Submit an enquiry through our website.
- Request a coffee quotation.
- Contact us through email or telephone.
- Subscribe to our newsletter, where available.
- Interact with our website.
The information collected may include your name, company name, email address, telephone number, country, business requirements and any other information you voluntarily provide.
3. How We Use Your Information
Information collected may be used to:
- Respond to enquiries and business requests.
- Prepare and communicate coffee quotations.
- Facilitate sourcing and export discussions.
- Maintain communication with clients and business partners.
- Improve our website and services.
- Send relevant business updates where you have consented or where otherwise legally permitted.
- Meet applicable legal and regulatory obligations.
4. Sharing of Information
Robica Coffee (U) Limited does not sell personal information to third parties.
Where necessary for legitimate business purposes, information may be shared with relevant service providers, business partners, logistics providers or professional advisers involved in providing requested services.
We may also disclose information where required by applicable law or lawful authority.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour and enhance the browsing experience.
Where applicable, visitors may manage cookie preferences through the website’s cookie settings.
6. Data Security
We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including business, contractual and legal requirements.
8. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of personal information where legally applicable.
- Withdraw consent where processing is based on consent.
- Raise concerns regarding the handling of your personal information.
9. Third-Party Websites
Our website may contain links to third-party websites. Robica Coffee is not responsible for the privacy practices or content of external websites.
Visitors are encouraged to review the privacy policies of those websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality or applicable legal requirements.
Any updates will be published on this page together with the revised date.
11. Contact Us
For questions, requests or concerns relating to this Privacy Policy, contact:
Robica Coffee (U) Limited
Email: [Insert official business email]
Website: www.robicacoffee.com
Address: [Insert business address]